Leading

The management function of motivating, guiding, and influencing people to do the work.

Leading is the function most visible in short, ordinary moments: a pre-shift huddle, a piece of feedback, a conflict settled between two employees. It is where leadership and communication skills are actually spent.

Often confused with

Leadership
Leading is one of the four management functions; leadership is the broader ability to influence and guide that the function draws on.
Organizing
Organizing assigns the work; leading motivates and guides the people once the work is assigned.

Taught in

See also

4.1.A.1 · 4.1.B.2