Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of MAMAKO and all related products and services (the "Service"), provided by MAMAKO LLC ("we", "us", "our"). By using the Service you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of a school or organization, you represent that you have authority to bind that organization to these Terms.

2. The Service

MAMAKO provides classroom language-support tools, including live captioning, on-tap translation, and study materials. Some features rely on automated speech recognition and AI; output may be imperfect and should not be relied upon for any safety-critical, medical, legal, or financial use.

3. Recording consent

You may not record or transcribe audio of other people without the consent required by the law of your jurisdiction. The user who starts a live session is solely responsible for compliance with all applicable recording, wiretap, eavesdropping, and privacy laws and for obtaining any required consent from people whose voices may be captured.

4. Accounts and eligibility

You may use certain features as a guest. To access full features, you must create an account. You are responsible for activity on your account and for keeping your credentials secure.

Users under the age of digital consent in their country may use the Service only with the consent required by applicable law and through a class created by an authorized teacher or school.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Record audio of any person without the consent required by law
• Submit content that is harmful, harassing, defamatory, hateful, or discriminatory
• Attempt to access another user's account, class, or transcripts without authorization
• Reverse-engineer, scrape, or otherwise probe the Service except as permitted by law
• Interfere with or disrupt the Service, including by attempting to bypass rate limits or security measures
• Resell, sublicense, or commercially exploit the Service or its outputs without our written permission
• Use the Service to transmit malware or other harmful code

6. Your content

You retain ownership of the content you create or submit through the Service ("Your Content"). You grant us a limited license to host, store, transmit, display, and process Your Content solely as necessary to operate the Service for you.

We do not use Your Content to train AI models or sell it to third parties.

7. Termination

You may stop using the Service at any time and request account deletion at mamako.app/delete-account. We may suspend or terminate your access — with or without notice — for conduct that we believe violates these Terms or harms other users or the Service.

8. Disclaimer of warranties

The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation, except to the minimum extent required by applicable law.

9. Limitation of liability

To the maximum extent permitted by law, MAMAKO LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost data, or business interruption — arising from or related to your use of, or inability to use, the Service.

Our total cumulative liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you have paid us in the twelve months preceding the claim, or (b) USD 100.

10. Indemnification

You agree to defend, indemnify, and hold MAMAKO LLC and its personnel harmless from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any law or third-party right — including any claim by a person whose voice you recorded without legally required consent.

11. Governing law and disputes

These Terms are governed by the laws of the United States and the state in which MAMAKO LLC is incorporated, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved in the courts located in that state, and you consent to personal jurisdiction in those courts. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.

12. Changes

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms? Reach us at mamako.app/contact.