Customer Data

Information a business collects about its customers, including their characteristics, behaviors, and preferences.

Customer data feeds three decisions: which customers to serve, which products to make, and how to market them profitably.

Often confused with

Big Data
Customer data is what a business knows about individual buyers; big data is the volume of response data digital tools generate.

Taught in

See also

2.1.A.2 · 2.1.A.3 · 2.1.A.4